announcements

 

11/27

We’ve missed you!

As you know, this shop is mostly ran by a one-woman-team. Over the last couple months, I have been experiencing some health issues that have made me feel very uncomfortable and unable to make masks and post on the MouseAndMortimer instagram. Don’t worry, it’s not COVID. While I still have not yet gotten the results as to why I am feeling like this, I wanted to assure you all that 1.) it’s not a contagious illness, so all the products are safe. Especially so with our continued sanitizing and cleaning efforts. 2.) I miss you all and I hope to be able to make more magical items for you all.

I will have to scale back my production capability for the time being, so inventory has been adjusted. Please remember that most items are made-to-order, so please allow time for each item to be made, sanitized, packaged, and shipped.

I hope to keep the shop open without any further temporary closures or delays. If you have any questions, please feel free to reach out. I appreciate you all.

thanks!

—e. bassi


8/30

There has been a logistical error with select orders that included ears. This error is being corrected and affected orders will be handled and resent. While we are working on this issue, we have temporarily put ears on pause for new orders. Everything should be fixed and ears will be back online this week. We are tremendously sorry for any inconvienance. If you believe your order may have been affected, or if you have any questions at all, please feel free to contact us via email at hello@mortimerco.com